Are You Marching to the Beat of the Wrong Drum?
In the business office, we often tend to think of the deliverables we produce in terms of a rate. For example, we might have… Read More »Are You Marching to the Beat of the Wrong Drum?
In the business office, we often tend to think of the deliverables we produce in terms of a rate. For example, we might have… Read More »Are You Marching to the Beat of the Wrong Drum?
In my last post, I laid out the difference between special cause and common cause variation. Why is it important to know the difference? Because… Read More »Cut the Noise and Tame the Common Cause (Part Two of Two)
As most of you know, variation is a very big deal in manufacturing, because even the smallest change in production processes can have big consequences… Read More »Variation in Your Processes—A Game of Chance (Part One of Two)
It’s counterintuitive to think that maximizing your job or your department’s throughput can have a detrimental effect on your company. But that’s exactly the problem… Read More »Optimizing Without Balance—A Vicious Cycle
If you read this blog regularly, you’re aware that the same lean tools that make manufacturing more efficient can work wonders in the business office.… Read More »Putting 5S to Work in the Business Office
Teaching Lean Applied to Business Processes is never dull. But once the conversation turns to finding value in the steps of a business process, things… Read More »Where’s the Value in Your Business Processes?
How are you coming along with your end-of-year initiatives? Are you realizing noticeable gains, or are you getting bogged down with too much work in… Read More »LABP’s Biggest Gift Is Time
This month’s blog post will be short and sweet. Why? My WIP is at max! (If this concept is new to you, revisit my video on… Read More »When Finger-Pointing Is a Good Thing
“Constraint: anything that limits a system from achieving higher performance versus its goal.” —Eli Goldratt, What Is This Thing Called Theory of Constraints and How Should… Read More »Three Warning Signs Your Process Improvement Effort Will Fail
Determining root causes seems to be a lost art. It’s a discipline, and if we aren’t willing to apply disciplined thinking when diagnosing a problem… Read More »A Better Way to Brainstorm Root Causes