8 Wastes in the Office

The Worst Waste of All

  So—is it a 9 or is it a 6? Depends on who's looking at the problem. You’ve probably seen memes similar to this that call...
image of drummers in marching band

Are You Marching to the Beat of the Wrong Drum?

  In the business office, we often tend to think of the deliverables we produce in terms of a rate. For example, we might have...

Where’s the Value in Your Business Processes?

Teaching Lean Applied to Business Processes is never dull. But once the conversation turns to finding value in the steps of a business process,...

The 8 Biggest Wastes in the Business Office

  In my first LeanBP Blog post, I explained the “why” for Lean Applied to Business Processes (LABP). Now, I’m going to explain the “what.”...