Root Cause Analysis

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Develop a “Why?” Mindset

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Lean, at its heart, is about finding the root causes of problems that prevent you from achieving your goals. Often, what stands in the way...
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What Peas Can Teach You About Process

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  You know you have many miles to travel when it comes to improving your business processes, but you’re likely wondering where to start. If...
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Variation in Your Processes—A Game of Chance (Part One of Two)

As most of you know, variation is a very big deal in manufacturing, because even the smallest change in production processes can have big...
This photo of a garden hose with kinks illustrates the bottlenecks that impede workflow in the business office.

Three Warning Signs Your Process Improvement Effort Will Fail

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"Constraint: anything that limits a system from achieving higher performance versus its goal." —Eli Goldratt, What Is This Thing Called Theory of Constraints and How...
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A Better Way to Brainstorm Root Causes

Determining root causes seems to be a lost art. It’s a discipline, and if we aren’t willing to apply disciplined thinking when diagnosing a...