Knowledge work is invisible. It’s inside your head, or buried in emails and files. That’s the biggest problem you face when you’re trying to be… Read More »(VIDEO) Is Work in Process Sinking Your Productivity?
In my first LeanBP Blog post, I explained the “why” for Lean Applied to Business Processes (LABP). Now, I’m going to explain the “what.”… Read More »The 8 Biggest Wastes in the Business Office
“Do your job!” If you watch football at all, you’ve heard this line before. It’s what coaches tell players when the game gets tight. No… Read More »Mastering Your Circle of Influence
